Hi, I'm Jay.
I live here in Omaha. I've worked as a software and web developer for about 10 years.
- English
- Farsi (فارسی)
- Dari (دری)
In-home tech help in Omaha
Friendly tech help, at your own pace, in your own home.
I help seniors in the Omaha area get comfortable with phones, tablets, computers and email. No rushing, no jargon, no question too small.
Booking for a mom or dad? Family can book too
- No rushing, no judging No question is too small.
- Passwords and money stay yours You type your passwords. I never touch banking.
- Your privacy, respected I don't read your messages or look through photos.
- Nothing to sell Honest advice, never an upsell.
What I help with
Bring me your questions, big or small. We work on your own devices, at your kitchen table.
Phones and tablets
Set up, make the text bigger, and learn the buttons that matter.
New computer setup
Windows or Mac. I move your files and email and make it easy to use.
Video calls with family
See the grandkids on FaceTime, WhatsApp or Zoom.
Spotting scams
Learn the warning signs in calls, texts and emails.
Email and apps
Read and send email, share photos, and find good apps.
Passwords and logins
A simple, safe way to keep track of them. You type them, not me.
Wi-Fi and printer setup
Get online, connect new gadgets, and set up a printer that just works.
Smart TV and streaming
Roku, Fire TV, Netflix and more. Find your shows without the fuss.
One‑on‑one lessons
Learn your devices at your own pace, including AI tools like ChatGPT.
I don't repair broken screens or hardware, and I never handle your banking or money.
Why families trust me
Real experience, right here in Omaha
I'm not a call center or a franchise. I'm a local developer who knows technology inside out, and explains it in plain words.
10+ years
Professional software developer, including government, university and business systems.
Web security
I build secure systems for a living, so I know how scammers and hackers work.
AI builder
I build AI tools, so my AI lessons come from real, hands-on experience.
Omaha local
Faza Works LLC is an Omaha business, run by a local family man.
3 languages
English, Farsi and Dari. Help in the language you're most comfortable with.
A real person
You call me, not a call center. The same friendly face every visit.
How a visit works
Step 1: You call or text
Tell me what's going on. I'll tell you the price and pick a time that suits you.
Step 2: I come to you
No need to drive anywhere or carry anything.
Step 3: We fix it, your way
I can fix it for you, or show you each step so you can do it yourself.
Step 4: You get a written note
Simple steps on paper or by email, so you can do it again later.
Prices
Simple and clear. I always tell you the price before I start.
Phone help
$19 / month
Quick answers by phone
Call with quick questions, Mon–Thu, 6–8 PM, up to 15 minutes each. Plus 10% off home visits.
Ask about phone helpMonthly help
$49 / month
Steady help, all month long
One home visit a month, up to 1 hour, plus phone help for quick questions. No travel fee inside Omaha.
Get monthly helpSingle visit
$75
Up to 1 hour in your home
Help with anything on the list. $35 per extra half hour, only if you agree. No travel fee inside Omaha.
Book a single visitGet started
Let's talk it through
I'm happy to answer questions. Calling is free and there's no pressure to book.
402-306-7062- Home visitsMon–Thu, 6–9 PM · Sat–Sun, 9 AM–6 PM
- Where I visitOmaha, Millard, Elkhorn, Papillion, La Vista, Ralston, Bellevue and Bennington
- Email[email protected]
Free tips: 6 signs a call, text or email is a scam · How to video call your grandkids · What happens during a tech help visit · All questions and answers